Document Collections & Process

We handle major volume of Credit Cards, KYC and Retail Assets Products including Personal loan, Business loan, Auto loan, Education loan, TW loan, Loan Against property / Mortgage Loan, Commercial Vehicle & Home loan etc.

We also provide the collection facilities of Pre/Post Disbursement documents. Pre-Disbursement document collection involves KYC, income proof and application form collection while post disbursement document collection involves agreement, cancelled cheque and NACH form for Banks, Financial & other companies.

KYC Collection – Once a lead is generated by the client, our employees contact the customer and fix an appointment to collect the application form, KYC and other documents. Verification of the documents against the originals is also ensured.

Cheque Pick-up – Our cheque pick-up services executives collect Premium Cheques for Insurance Companies, EMI cheques for Banks, Membership Cheque collection for hospitality industry etc.

National Automated Clearing House (NACH) pick-up & Submission / Activation – We collect ECS Mandates from Customers and also verify/submit the same to the customer’s bank for further process.


we provide various verification services like – Address Verification, Tele Verification, Document Verification etc. to Banking and Non- Banking Sectors, Insurance Sectors.

We visit to the concerned authorities and verify the documents which applicant / candidate submitted along with the application.

Documents Verification includes the following documents.
  • PAN Card
  • Bank Statements
  • Financials
  • Salary Documents – Salary Certificate, Salary Slip, Form-16
  • NOC
Tele Verification

We called up to the applicant / candidate on the given contact number and collect maximum information over phone as well as verify whether applicant is reachable at the given contact number.

I. Residence Tele Verification
  • Residence contact # Confirmation
  • Applicant Existence # Confirmation
  • Address Existence # Confirmation
II. Business Tele Verification
  • Business contact # confirmation
  • Applicant working/Business # Confirmation
  • Employment/Business Existence # Confirmation