Remote Infrastructure Management

Remote Infrastructure Management
  • Looking for a dedicated team of highly skilled Administrators and Engineers to manage your IT Infrastructure?
  • Want to take a step ahead by 24X7 proactive monitoring of your IT Infrastructure?
  • Striving to fulfill the high security requirement of your organization?

IT has become the strategic man power for all business whether it be small or big.

Remote Infrastructure Management services help you attain increased ROI and high delivery quality. Ambrosys’s Remote Infrastructure Management services help you to have a more predictable and reliable IT cost and improves your IT security to allow you focus more on your core business.


Ambrosys Remote Infrastructure Management solution provides end to end support to our clients. We have domain expertise in all major domains of Infrastructure.

Amrosys RIM offers:
  • Service desk / Help desk
  • Proactive monitoring of server and network devices
  • Workstation Management
  • Server Management
  • Storage management
  • Application support
  • IT security Management

Ambrosys Remote Infrastructure Management offers a number of advantages over traditional infrastructure management solutions, including:

  • Process improvements
  • Flexible Services
  • Lower risk of IT failure

A 30 – 40% reduction in operational costs with low up-front investment

Why AMBROSYS for your infrastructure

Over the past 6+ years, we have worked as an extended technology partner for small, medium and large enterprises, providing them with the ability to leverage the RIM Model. AMBROSYS’s Remote Infrastructure management team focus on reducing IT cost and ensuring uptime through following practices.

  • RIM support to the customer in ITIL standards
  • We provide services at night shift and peak hours providing you 24/7 proactive infrastructure services to monitor and manage your entire IT life-cycle.
  • ITSM tools configured with a standard template, SLA’s (customer dependent), Incident, Change, Problem Management modules and Self-Service portals.
  • AMBROSYS’s ITS (IT Solutions) team monitors, alerts and follows standard Incident, Change and Problem modules. They are responsible for acknowledging all incidents related to monitoring and will appropriately escalate to support team to provide a quick fix.
  • Enable Organizations to monitor and maintain Infrastructure with the implementation of monitoring tools.
  • Service Desk team operating in various support models (as per the requirements of the client 24*7, 16*5 etc.) as SPOC for all incident and request.
  • First, call resolution to L1 issues and escalate issues to L2/L3 appropriately.