Technical Support Services

Good customer service is critical to business success, ensuring brand loyalty one customer at a time.

We at Ambrosys offer customized technical support services for software, electronic gadgets, electronic products, special equipment’s etc. Our training department takes the formal training from the client and the same will be imparted to the team to provide technical support. We offer 24×7 technical support & helpdesk services to cater any Business Globally

The technical support services can be offered through call center, email support and chat support. There are new opportunities to sell add on products and services through the helpdesk services

It’s becoming inevitable to sell software, digital and electronic products without assured technical support. The customers are required to be consistently supported to keep them happy and to make use of the products and services to the fullest. The technical support feature is the deciding factor for the purchase of the product. Customers are keen to purchase products only with support and some are happy to spend more to get it with technical support.

In general, any software product or services are used by various people in an organization and users will need to take the help of the company which provided the product for support. A professional technical support will make all the differences.

Some of our technical support services offered to our clients
  • L1 to L3 Technical support services for software, hardware and products
  • Remote monitoring Services
  • Configuration and new set-ups
  • Technical Trouble ticket management
  • Add on Sales and support
Our Advantages
  • Uninterrupted 24×7 support
  • Unique methodology to execute projects
  • Train the Trainer model
  • Continuous process improvement
  • Scalability in short time
  • Highly talented work force.